Delivery & Return
DELIVERY
We ship worldwide
Some items are printed when ordered. Allow for 1-2 weeks production time. Expected delivery time is 2-21 business days, depending on where the items should be sent.
The shipping cost depends on, where the package is sent to. The cost will appear at check out, when you have provided the shipping details.
You are also very welcome to pick up your order yourself – and save the shipping cost.
The address is:
Trine Sandreuter
Fuglsang Allé 143
2700 Brønshøj
RETURN
Returns can be done within 14 days after receiving your item. The returned item must be in the same condition that you received it and in its original packaging.
To start a return, please contact us at trinesandreuter@gmail.com.
The return shipping cost is paid by the customer.
Return package to following address:
Trine Sandreuter
Fuglsang Allé 143
2700 Brønshøj
After receiving the returned item and approving the return, we will credit your bank account with the full amount for the item.
You can always contact us for any return question at trinesandreuter@gmail.com.
DAMAGE
If your order has been damaged due to shipping send me an email with a picture of the damage right away and I will resend your order right away.